We’re excited to introduce a powerful new addition to Rozz: the Rozz Dashboard. It provides a real-time view of questions and answers, metrics to analyze what’s going on, a view into the cache with a way to edit it, and actionable data to help you make the most of Rozz.
What’s Included in the Rozz Dashboard?
- Global Metrics: Quickly see the overall usage statistics, such as the total number of queries, unique conversations, average queries per conversation, and errors.
- Questions and Answers Reporting: View user-submitted questions alongside Rozz’s generated answers. This table is fully searchable, making it easy to find specific interactions or trends.
- Interactive Cache Management: The cache section isn’t just for viewing—you can directly edit cached responses right within the dashboard. Make sure to check the content of the cache regularly. Each cache item stays in the cache for 2 months.
- Device and Language Breakdown: Understand your audience better by seeing which devices users prefer and which languages are most commonly used.
- Metrics by Day and Month: Visual graphs highlight daily and monthly activity, helping you quickly spot usage patterns and peaks in engagement.
- Conversations Per Hour: Identify the busiest times of day at a glance. This helps you optimize content delivery and support availability.
- Query Duration Distribution: Monitor how quickly Rozz responds to queries, ensuring optimal performance and user experience.
- Word Cloud of Questions: A visual representation highlighting the most frequently used words in user queries, giving immediate insight into the primary interests or concerns of your audience.
How to Use the Rozz Dashboard
- Monitor Performance: Regularly check global metrics and performance charts to gauge how Rozz is helping your users.
- Improve Responses: Utilize the interactive cache management feature to quickly refine Rozz’s responses and ensure accuracy.
- Understand Users: Leverage device and language insights to enhance user experience and engagement tailored to audience preferences.
- Identify Trends: Use metrics and visual data (like the word cloud) to spot trends, uncover user needs, and proactively adjust your content strategy.
The Rozz Dashboard is here to help you deliver better, more informed user experiences. Log in today and explore all the ways it can support your website and audience engagement.